FAQ

Q: What is the process?

  1. Discovery – This is where we discuss your vision, design ideas, style and any constraints with respect to the intended project.  We welcome the opportunity to review any drawings, rough sketches, or pictures you may have. Seeing the space, and meeting with you in person, are important components of the process.
  2. Design – After the initial “discovery”, we will then provide an initial concept drawing, allowing for changes, edits and other alterations.  Upon approval of final design and estimate, the required deposit would be due.
  3. Build – We always work one cabinet project at a time.  This keeps the focus on the details to your project and keeps it moving along to final completion.
  4. Installation – A complete preparation of the project area will be done before any tools or cabinetry are introduced.  When all is completely installed, the project is wiped down and the work area cleaned. The final payment is then due.

Q: How long will it take?

A: Typically, the entire process, from start to finish, takes six to eight weeks, with just a few days for installation (depending on the project size).

Q: What is your service area?

A: New England, with a concentration in Massachusetts, New Hampshire, and Mid-Coast Maine

Q: Do you offer design consultations?

A: Yes, by appointment only. It’s best to discuss your needs first, along with a ballpark cost to make sure we’re one the same page with your budget.

Q: What type of material do you use?

A: Our cabinet boxes and shelves are typically made from ¾” thick plywood with real hardwood veneers and, depending on the desired finish, it will be either a paint grade or a top grade material. Solid wood is always used on the plywood edges, whether it’s for face frame style cabinet or European style.

Q: What type of wood do you use for paint grade cabinets?

A: We have found the best results to be with paint grade maple. For a minimal extra cost, having a harder base for the finish minimizes dents from normal use. For doors, the frames are always a solid wood, with a Medium-Density-Fiberboard (MDF) center panel.  MDF does not expand nor contract like solid wood, so there is no unsightly paint separation around the panel.

Q: What woods are available?

A: The simple answer is that most woods are available.  The most common woods Creative Wood Designs uses are hardwoods: Maple, Cherry, Oak, Ash, Birch, Hickory, Mahogany, and Walnut.  We prefer to work with hardwood for all cabinets for their strength, hardness and overall durability.

Q: What type of hardware do you use?

A: For door hinges we typically use concealed European style with the soft close feature. For drawer slides we use full extension under-mount style with the soft close feature. Maintaining quality in the details is what sets us apart.

Q: What type of finishes do you use?

A: For a wood tone finish, we’ve been using water base stains and top coats for many years with an infinite number of color choices. For painted finishes Benjamin Moore ® brand has been our choice for many years with the ability to have any custom color applied to your project.

Q: How long does it take to make your cabinetry?

A: When you approve the project we will quote you a lead time, typically a range of 6 to 8 weeks depending on the scope of the project, the time of year, and shop schedule.

Q: What are your payment terms?

A: For the first consultation there’s no charge. When the contract is approved we require a 50% deposit to initiate the project with the balance due upon completion. For some projects three payments can be negotiated. Personal check, cash and using Paypal® are payment options.

Custom Cabinetry & Carved Signs